Scheme Communications

Frequently Asked Questions

Version 2.8.5


Which browsers can the website be viewed with?

For the best view of this website we recommend using a W3C [1] compliant browser. For example, the following browsers support numerous web standards:

  • Mozilla Firefox (Windows or Mac OS X).
  • Apple’s Safari (Mac OS X).
  • Google Chrome.
  • Microsoft Internet Explorer v10 (or higher) and Microsoft Edge.

To use our online secure services, you must use a 128-bit encrypted browser. It will ensure the highest possible security of any confidential information you view over the Internet.

[1] W3C is an acronym for The World Wide Web Consortium (W3C); an international consortium which develops interoperable technologies (specifications, guidelines, software, and tools) to lead the Web to its full potential. W3C publish non-proprietary standards for Web languages and protocols, seeking to avoid market fragmentation and thus Web fragmentation.

Why am I asked to log in again when I was already logged in?

There are several possible reasons that you were asked to log in again; the most likely is that your web browser was inactive for a period of 15 minutes or over. This is a safety precaution we have put in place to help prevent unauthorised access to your account.