Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To safeguard and protect your privacy we provide this notice explaining our online information practices.

The Way We Use Information

We use the information you provide about yourself only to ensure the smooth running of your pension or policy. We do not share this information with outside parties except to the extent necessary to complete any pension or policy related matter initiated by you.

Where we have been provided with your email address, this is not shared with outside parties.

Finally, we never use or share any personally identifiable information provided to us online in ways unrelated to the ones described.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy and to ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information collected through this website.

To protect your privacy and security, we also take reasonable steps to verify your identity before granting access or making corrections.

We are committed to ensuring that your information is protected at all times. Our online service is designed with this in mind.

Data Protection

Under the applicable Data Protection Legislation you have rights to ensure that all personal data held about you is obtained and processed lawfully and fairly. The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

You have the option on certain pages within this site to submit personal information to your account manager in order that we might send you further information or email alerts. The relevant pages provide explanation as to how this information will be used.

The Data Controller and Data Processor have a legal obligation in processing personal data regarding members and their beneficiaries under the applicable Data Protection Legislation. Any information you provide in connection with any application, request or enquiry will be passed directly to your account manager (the Data Processor).

Your account manager will not disclose any personal information which we collect about you when you visit the site to a third party outside the Capita Tracing and Data Solutions Portal without your consent.