Terms and Conditions


Welcome to the Capita Internal Forms.

The is governed by a Trust Deed and Rules that is updated from time to time. The provisions of the Capita Internal Forms are summarised within a that is issued to all members. If there is a conflict between the and the Trust Deed and Rules, the Trust Deed and Rules prevail.

This site contains details of the benefits you may receive from the . The actual pension you will receive depends on, amongst other factors, the contributions you make, the performance of your chosen investments, and the cost of buying a pension when you come to retire.

If you access an estimate of the benefits payable within this site, please note that the information provided is just that – an estimate – and should be read in conjunction with the rest of the website information, including the . It does not constitute entitlement to the benefits illustrated. You should not make any retirement decision based solely on the figures provided.

Data Protection Policy

We take care to protect the privacy of customers and users of the Capita Internal Forms website. Set out below is an explanation of how we process information about visitors to the site.

Collection of personal information

Under the applicable Data Protection Legislation you have rights to ensure that all personal data held about you is obtained and processed lawfully and fairly. The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

You have the option on certain pages within this site to submit personal information to your account manager in order that we might send you further information or email alerts. The relevant pages provide explanation as to how this information will be used.

The Data Controller and Data Processor have a legal obligation in processing personal data regarding members and their beneficiaries under the applicable Data Protection Legislation. Any information you provide in connection with any application, request or enquiry will be passed directly to your account manager (the Data Processor).

Your account manager will not disclose any personal information which we collect about you when you visit the site to a third party outside the Capita Tracing and Data Solutions Portal without your consent.

By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by the .

If you have submitted personal information through this website and wish us to cease using it for the purposes submitted, please contact .