Help - Home

The Homepage provides all the basic details regarding your membership of the Northumbrian Water Pension Scheme.

Click on the menu options on the left hand side of this page to access further details and literature relating to your membership of the Northumbrian Water Pension Scheme.

At the 2023 Budget, the Government announced that the Lifetime Allowance would be abolished from 2024/25 onwards. For 2023/24, the Lifetime Allowance is still in place and some benefits are still restricted by Lifetime Allowance availability. However, the Government has removed any Lifetime Allowance charges for the 2023/24 tax year. This means benefits in excess of the Lifetime Allowance will usually be subject to income tax at marginal rate. Your member portal has yet to be updated for these changes to the Lifetime Allowance.

Welcome to Hartlink Online

Hartlink Online provides you with the facility to access your own personalised pension information, allowing you to securely view and check your pension record online in respect of the Northumbrian Water Pension Scheme. The specific functionality available to you will depend on your current membership status.

Hartlink Online also provides you with access to further details regarding the Scheme, the option for you to either update information or submit queries regarding your records, together with an online mailbox holding any electronic correspondence.

Registration

Already a member and registered? Then please use the login facility above.

If you are a member of Northumbrian Water Pension Scheme and this is your first visit to the site, you will need to register in order to gain access. You will be asked to provide certain personal details that will verify that you are a member of the Scheme.

Reminders

If you have forgotten any of your access details (login name, password or PIN Number) you can request a reminder.